FAQs

Our service offers the best of both worlds. We eliminate the costs associated with full-time employees such as overhead, benefits, and training. Unlike overseas outsourcing, we provide a U.S.-based team that's familiar with local standards and regulations. We offer the flexibility of outsourcing combined with the reliability of an in-house team, ensuring your design intent is preserved throughout the process.

We allocate resources based on your selected tier. If we notice a consistent increase in your workload, we'll suggest upgrading your tier to maintain efficient delivery times. Rest assured, you won't encounter unexpected charges or overage fees. Our goal is to provide predictable, scalable support that aligns with your needs.

We prioritize quick responses and schedule work according to your retainer tier and project timelines. Typically, most tasks are completed within 2-5 business days, depending on their complexity. For larger projects, we collaborate with you to establish appropriate deadlines and milestones.

Absolutely. While these services aren't included in all tiers, we offer them as additional options to enhance your subscription. Please inform us of your specific requirements, and we'll be happy to discuss how we can assist you with renderings or template setup.

We're designed to seamlessly integrate with your team's existing workflow. Whether you require additional drafting support, BIM assistance, or comprehensive documentation management, we adapt to your systems, templates, and project structures to ensure a smooth collaboration.

We assign either a dedicated team or individual to each client, depending on their chosen tier. You'll have a consistent point of contact who, along with their team, will become thoroughly familiar with your standards, team dynamics, and preferences. This ensures a personalized and efficient working relationship.